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OO19 hard disc not showing

Verfasst: Mi 14. Sep 2016, 14:56
von pleming
Have five hard drives and four are showing up on OO19 but one is missing. The disc is showing up in explorer and working fine. What is the solution?

Re: OO19 hard disc not showing

Verfasst: Do 15. Sep 2016, 10:20
von Brigitte (O&O)
Hello Pleming,

What kind of disk is it, a internal or external disk? Has O&O Defrag 19 listed the disk in the past?

Re: OO19 hard disc not showing

Verfasst: Mi 21. Sep 2016, 16:50
von pleming
It is an internal hard drive and did show up when first used.

Re: OO19 hard disc not showing

Verfasst: Do 22. Sep 2016, 08:19
von Brigitte (O&O)
Hello,

Please upload a screenshot of your drive list view in O&O Defrag and the view in Windows Disk Management (execute diskmgmt.msc on a command prompt).

Re: OO19 hard disc not showing

Verfasst: Sa 24. Sep 2016, 15:00
von pleming
Just had windows 10 update installed and all ok now. Many thanks

Re: OO19 hard disc not showing

Verfasst: Mo 26. Sep 2016, 09:47
von Martin (O&O)
thanks for your feedback!