Cannot restore to USB disk with latest OODI 11 Build 147
Cannot restore to USB disk with latest OODI 11 Build 147
Hi, since the last update of DiskImage 11 Build 147, i'm unable to restore a previously made image to a USB flash disk. I select the source image and the target, click "Start Restoration", a dialog appears that the target will be deleted, i click "OK", and then the same dialog appears in a loop until i click "Cancel". Tried to reinstall Build 147 completely, but the issues persisted. Reverting to the previous DiskImage 11 Build 136 fixes the issues and i can restore the image to the USB disk. Also with the latest Build 147, when i enable the logging, i receive several service crashes in the oodiag.exe. The dump files of oodiag.exe and the logs of DiskImage are attached.
It's not related with the problem, but please, consider adding an option for an English-speaking forum setting, as not all users are fluent in deutsche, and Google Translator some times crashes with this type of pages.
Regards,
Nelson
It's not related with the problem, but please, consider adding an option for an English-speaking forum setting, as not all users are fluent in deutsche, and Google Translator some times crashes with this type of pages.
Regards,
Nelson
- Dateianhänge
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- DiskImageLogs.zip
- (10.47 KiB) 486-mal heruntergeladen
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- oodiag_exe_dumps.zip
- (1.7 MiB) 472-mal heruntergeladen
- Martin (O&O)
- Beiträge: 884
- Registriert: Mo 27. Jun 2011, 13:07
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Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hello
we are not aware of such problem so far with build 147.
Would it be possible that you send us the log file from build 136 also?
Martin (O&O)
we are not aware of such problem so far with build 147.
Would it be possible that you send us the log file from build 136 also?
Martin (O&O)
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hi,
This is the log of a sucessful restoration of a image to a USB flash disk target using OODI11 Build 136.
Also, when i enabled the log feature and the program asked to restart to enable it, i received some crashes in the service oodiag.exe. The crash dumps captured by Sysinternals's Procdump are also attached.
Regards,
Nelson
This is the log of a sucessful restoration of a image to a USB flash disk target using OODI11 Build 136.
Also, when i enabled the log feature and the program asked to restart to enable it, i received some crashes in the service oodiag.exe. The crash dumps captured by Sysinternals's Procdump are also attached.
Regards,
Nelson
- Dateianhänge
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- DiskImage11B136_Restore_to_USB_logs.zip
- (12.01 KiB) 469-mal heruntergeladen
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- oodiag_exe_11B136_crashdumps_when_enable_log.zip
- (1.17 MiB) 473-mal heruntergeladen
- Martin (O&O)
- Beiträge: 884
- Registriert: Mo 27. Jun 2011, 13:07
- Kontaktdaten:
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hello,
thank you for your email. I have forwarded your Information to our developers. My colleagues will review this issue.
I will give you feedback as soon as we have some results.
Martin (O&O)
thank you for your email. I have forwarded your Information to our developers. My colleagues will review this issue.
I will give you feedback as soon as we have some results.
Martin (O&O)
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Tried with the latest Build 165 and still cannot restore a image to a USB flash disk. The latest build that works is 136, but reviewing the logs, i see this:
[20171026 204221] [0aec] * result: 00000000
[20171026 204228] [0aec] * error: c0000001.70002.be.67
[20171026 204228] [0aec] * error: c0000001.80003.1ff.65
[20171026 204228] [0e2c] is crypted image file
[20171026 204228] [0e2c] image_file E:\Pendrive32G-20171019.omg
[20171026 204228] [0e2c] * error: e0040701.70024.107.2c5
[20171026 204228] [0e2c] image_file
[20171026 204228] [0e2c] image_name \??\E:\Pendrive32G-20171019.omg
[20171026 204228] [0e2c] user_name Nelson
[20171026 204228] [0e2c] computer_name NELSON-PC
[20171026 204228] [0e2c] product_name O&O DiskImage
[20171026 204228] [0e2c] product_version 11.0.136
[20171026 204228] [0e2c] encryption 0
[20171026 204228] [0e2c] compression 0
The image created with Build 136 was built with no encryption. Is the newer builds misdetecing if the image is crypted or not so it cannot restore?
[20171026 204221] [0aec] * result: 00000000
[20171026 204228] [0aec] * error: c0000001.70002.be.67
[20171026 204228] [0aec] * error: c0000001.80003.1ff.65
[20171026 204228] [0e2c] is crypted image file
[20171026 204228] [0e2c] image_file E:\Pendrive32G-20171019.omg
[20171026 204228] [0e2c] * error: e0040701.70024.107.2c5
[20171026 204228] [0e2c] image_file
[20171026 204228] [0e2c] image_name \??\E:\Pendrive32G-20171019.omg
[20171026 204228] [0e2c] user_name Nelson
[20171026 204228] [0e2c] computer_name NELSON-PC
[20171026 204228] [0e2c] product_name O&O DiskImage
[20171026 204228] [0e2c] product_version 11.0.136
[20171026 204228] [0e2c] encryption 0
[20171026 204228] [0e2c] compression 0
The image created with Build 136 was built with no encryption. Is the newer builds misdetecing if the image is crypted or not so it cannot restore?
- Dateianhänge
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- oodi11b165_failed_to_restore_to_usb.zip
- (13.27 KiB) 438-mal heruntergeladen
- Martin (O&O)
- Beiträge: 884
- Registriert: Mo 27. Jun 2011, 13:07
- Kontaktdaten:
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hello,
is it still true that are able to restore the Image by using OODI11 Build 136 ?
Martin (O&O)
is it still true that are able to restore the Image by using OODI11 Build 136 ?
Martin (O&O)
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hello Martin,
Yes, the latest version that the restoration of a image to a USB flash disk works for me is the Build 136. I've made some more tests. First, i've restored the image with Build 136, success. Then I've made a new image with Build 165, success, and then imediately tried to restore it and it failed. As a test, i've installed the Build 165 as a trial in another machine that i have which runs Windows 10 Home. It failed the same way.
Yes, the latest version that the restoration of a image to a USB flash disk works for me is the Build 136. I've made some more tests. First, i've restored the image with Build 136, success. Then I've made a new image with Build 165, success, and then imediately tried to restore it and it failed. As a test, i've installed the Build 165 as a trial in another machine that i have which runs Windows 10 Home. It failed the same way.
- Dateianhänge
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- oodi11b165_under_win10_failed_restore_to_usb.zip
- (11.26 KiB) 404-mal heruntergeladen
- Martin (O&O)
- Beiträge: 884
- Registriert: Mo 27. Jun 2011, 13:07
- Kontaktdaten:
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hello Nelson,
thank you for your email. I have forwarded your request to our testing department. The colleagues will check whether they can reproduce the problem.
Martin (O&O)
thank you for your email. I have forwarded your request to our testing department. The colleagues will check whether they can reproduce the problem.
Martin (O&O)
Re: Cannot restore to USB disk with latest OODI 11 Build 147
Hi Martin,
Any news regarding this issue? I'm still stuck with OODI11 Build 136 since any release after that doesn't work to restore a image to USB. Now appears that other user is having the same issue with OODI12: viewtopic.php?f=27&t=4427
Regards,
Nelson.
Any news regarding this issue? I'm still stuck with OODI11 Build 136 since any release after that doesn't work to restore a image to USB. Now appears that other user is having the same issue with OODI12: viewtopic.php?f=27&t=4427
Regards,
Nelson.